Shipping policy

Shipping Policy

Cozy Feet Store

Thank you for shopping with Cozy Feet Store! We currently ship orders within the United States. Please review our shipping information below.

Shipping Rates

Shipping costs are calculated at checkout based on your order and delivery address. The applicable shipping charge will be displayed before you complete your purchase.

Order Processing

Orders are typically processed within 1–3 business days after payment is confirmed.

Business days exclude weekends and U.S. federal holidays. Processing times may be longer during holidays, periods of high order volume, or other unexpected circumstances.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Estimated Delivery Time

After shipment, orders typically arrive within 3–7 business days, depending on the destination and shipping carrier.

The estimated total time from placing an order to delivery is generally 4–10 business days, including processing and transit time.

Delivery estimates are not guaranteed. Weather conditions, carrier delays, holidays, and other circumstances outside our control may affect delivery.

Shipping Carriers

We use multiple shipping carriers to deliver orders within the United States. The carrier used for your order may vary depending on the destination, package, and available shipping services.

Order Tracking

Tracking information is provided for every shipped order. Once your package has been dispatched, you will receive a shipping confirmation email containing your tracking details.

Please allow time for the carrier to update tracking information after the shipping label is created.

Shipping Destinations

We currently ship within the United States only.

We do not ship to P.O. boxes. Please provide a valid physical delivery address at checkout.

Incorrect Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible. We will try to update the address if the order has not yet shipped, but changes cannot be guaranteed.

Additional shipping charges may apply if an order must be reshipped because of an incorrect or incomplete address supplied at checkout.

Lost, Delayed, or Damaged Packages

If your package is delayed, missing, or arrives damaged, please contact us with your order number and relevant details.

We will review the situation and assist you in working toward an appropriate resolution. Please retain the packaging and take photographs if your order arrives damaged.